Welcome to NAMSA 360!

Overview of NAMSA 360

• Connect Our Business: A single global system that integrates NAMSA’s operations across regions and systems
• Connect Our Clients: Provides a 360-degree view of projects with NAMSA, real-time access to information, and an enhanced user experience
• Connect Our Associates: Centralized information, improved throughput efficiency, streamlined communications, notifications, and increased associate satisfaction

Expected Value

NAMSA 360 was built with you, our clients, in mind. Over the past 18 months, a group of global NAMSA clients (The NAMSA 360 Client Advisory Panel) has provided active feedback to ensure its design and usability meet your needs.

• Security: Secure and compliant system (Part 11 / OECD / GDPR) built on the Salesforce platform, with electronic data exchange
• Single Access Point: Access all global lab projects from one central location
• Centralized Information: One global system for laboratory submissions/orders, test status updates, proposal access, and electronic document storage/exchange
• Customizable Views: Tailor communication and notification preferences to your needs
• Increased Efficiencies: Reduce the need for communication (calls, emails) for information, status updates, or delivery date estimates with electronic submissions
• Improved User Experience: Easy navigation, visibility to study-test status, report delivery, and access to information when you need it

Training Materials

To get started, please review the training materials available below. It should take approximately 1 hour to complete all the required training videos. Once you have completed the training, fill out the form to confirm your completion. This will help us ensure you have all the information you need to make the most of NAMSA 360.

Thank you for joining us on this journey to a more efficient and user-friendly experience with NAMSA 360!

Required Training Materials Before Requesting Login:

1. Quick Start Guide
2. Overview and Submission Process
3. Overview Guide

Required Training Materials After Training Credentials Received:

1. Secure Authentication-Registration
2. Secure Login
3. Secure Authentication-Registration Process
4. Secure Login

Reference Training Materials (Optional Video Shorts):

1. Creating a Draft Submission
2. Creating a Submission
3. Sending a Submission for Signature
4. Adobe Sign Account Set-up
5. Submission, Study, and Report Status
6. Duplicating a Submission
7. Assistance and Support
8. Bulk Submission Training

Reference Training Materials (Optional Guides):

• FAQ
• Assistance and Support
• Creating a Draft Submission
• Adobe Sign Process
• Duplicating a Submission
• Bulk Submission Overview Guide
• Overview Guide (French)