Our Accreditations & Certifications

Protocols and Procedures

• All samples submitted to NAMSA are tested according to established written standard operating procedures, or specific protocols or study plans, as appropriate.
• Samples are assigned a sequential lab control number which is used on all associated raw data sheets, log books, laboratory notebooks, and NAMSA laboratory reports.
• Traceability and test status are maintained and tracked through these control numbers and systems of physical segregation.
• Strict laboratory quality guidelines are followed to assure valid data.
• Each step of laboratory operations is carefully controlled to assure accurate and reliable testing programs.
• Original data are recorded in ink on signed, dated record forms or notebooks and are approved by supervisory personnel.
• Upon completion of a study, all data are stored in a central file in permanent archives.
• Clients are promptly notified of adverse test results by telephone or facsimile, without charge.
• Fees listed for each test include:
  • One copy of the final report to a designated individual
  • One copy of the final report and supporting data to NAMSA archives
  • One invoice to a designated individual or department

Auditing and Review

NAMSA has a robust internal audit program including process-based audits, facility audits, and testing-based audits from an independent quality assurance unit.

• Members of NAMSA’s staff are selected and trained for specific job functions.
• Laboratory equipment is entered in a central calibration and maintenance program for routine calibration.
• Laboratory functions are audited by NAMSA’s quality assurance department staff.
• Independent and regulatory auditors routinely visit NAMSA to verify compliance to quality system standards.
• Performance of routine tests is monitored by periodic check samples and statistical process control.